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Terms of Use

Please read these terms of use (the “Terms”) carefully before you start to use this website or our mobile app (together the “Platforms” and each a “Platform”). By using our Platforms or otherwise indicating your consent, you accept these Terms and agree to abide by them. If you do not agree to these Terms, please immediately stop using our Platforms.

  1. INFORMATION ABOUT US

    The website available at https://taahirah.health/ (also referred to as the “Taahirah website”), and the mobile app available under the name ‘Taahirah Health app’ also referred to as the “Taahirah app”) is operated by Taahirah Ltd (“Taahirah”, “we”, “our”, or “us”). We are a limited company registered in England and Wales under company number 15060564 whose registered office is at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

    If you have any questions about the Platforms or these Terms, please contact us by email at contact@taahirah.health.
  2. PERSONAL INFORMATION

    We will process information about you in accordance with our Privacy Policy.
  3. DISCLAIMER

    3.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 3.1. We may amend these Terms at any time and the revised version will become effective when it is displayed here. We reserve the right to make non-material amendments to these Terms at any time, without notice or further explanation. Although we make reasonable efforts to update the information on our Platforms, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platforms is accurate, complete or up-to-date.

    3.2 These Terms supersede any other provisions elsewhere on the Taahirah website or Taahirah app.

    3.3 By using our Platforms, you agree to use their services solely for the purposes described in these Terms.

    3.4 The Platforms are for your personal and non-commercial use only. The materials provided on our Platforms are provided for general information purposes only and do not claim to be or constitute medical advice and you use it at your own risk. Wherever possible, we refer to published research and other sources so that you can learn more and evaluate the information yourself. If you choose to follow any such general recommendations, you do so at your own risk. Always consult a qualified healthcare professional for individualised medical guidance as our Platforms are not a substitute for professional medical advice. If you experience any physical or mental distress when using our Platforms, discontinue use immediately and seek medical attention.

    3.5 We cannot guarantee that our Platforms will always be available to you or uninterrupted. Access to our Platforms is permitted on a temporary basis and we reserve the right to withdraw, suspend or amend the availability of all or any part of our Platforms, including the services that we provide through our Platforms or access to our Platforms, indefinitely and without notice. We will not be liable if for any reason our Platforms are unavailable at any time or for any period.
  1. TERMS OF USE

    4.1 In using our Platforms, you agree:

    (a) Not to use any Platform in such a way that disrupts, interferes with or restricts the use of the Platform by other users.

    (b) Not to upload, display or transmit any materials through our Platforms which are false, offensive, defamatory, threatening, obscene, unlawful or which infringe the rights of any other person.

    (c) Not to reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of our Platforms.

    (d) Not to change, modify, delete, interfere with or misuse data contained on our Platforms that relates to third parties.

    4.2 We may prevent or suspend your access to the Platforms if you do not comply with these Terms or applicable law when using the Platforms.

    4.3 If you choose, or you are provided with, a username, password or any other piece of information as part of the sign-up, you must treat such information as confidential. You must not disclose it to any third party.

    4.4 We have the right to disable any user account, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

    4.5 If you know, or suspect that anyone other than you knows, your username or password, you must promptly notify us at contact@taahirah.health.
  1. THIRD PARTY WEBSITES

    Links from our Platforms are provided for information and convenience only and we have no control over and cannot accept responsibility or liability for the content of any linked third party website. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
  2. VIRUSES, HACKING AND OTHER OFFENCES

    6.1 We do not guarantee that our Platforms will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs to access our Platforms. You should ensure that you have appropriate protection against viruses and other security arrangements in place whilst using the internet.

    6.2 You must not misuse our Platforms by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platforms, the server on which our Platforms are stored or any server, computer or database connected to our Platforms. You must not interfere with, damage or disrupt any software used in the provision of our Platforms or any equipment or network or software owned or used by any third party on which our Platforms rely in any way. You must not attack our Platforms via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platforms will cease immediately.
  3. NO TEXT OR DATA MINING, OR WEB SCRAPING

    7.1 You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Platforms or any services provided via, or in relation to, our Platforms for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):

    (a) any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our Platforms or any data, content, information or services accessed via the same; or

    (b) any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.

    7.2 This provision should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).

    7.3 You shall not use, and we do not consent to the use of, our Platforms, or any data published by, or contained in, or accessible via, our Platforms or any services provided via, or in relation to, our Platforms for the purposes of developing, training, fine-tuning or validating any AI system or model.
  4. INTELLECTUAL PROPERTY RIGHTS

    8.1 We are the owner or the licensee of all intellectual property rights in our Platforms, and in the material published on it. Material contained in our Platforms is subject to international copyright law except where otherwise indicated. You may download, view and print extracts for personal, non-commercial use so long as any trademarks, copyright or other proprietary notices are not removed or changed. Material contained in our Platforms may not otherwise be processed, copied, reproduced or redistributed without our prior written consent and you agree not to adjust, try to circumvent or delete any notices contained on the Platforms (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Platforms. In particular, such materials must not be reproduced or exploited for commercial gain. We reserve all other rights to our Platforms and their content.

    8.2 Using the Platforms (and/or providing input information) does not grant you any legal rights, titles, or interests in the Platforms. The Platforms are protected by copyright law, trademark law, intellectual property rights, and other applicable laws.
  5. LIABILITY

    9.1 This provision does not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes our liability for death or personal injury arising from our negligence, or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

    9.2 We only provide our Platforms for domestic and private use. You agree not to use our Platforms for any commercial or business purposes, and we have no liability to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence or any loss of profit, loss of business, business interruption, or loss of business opportunity.

    9.3 Although we use reasonable efforts to ensure that the information on our Platforms was accurate at the time of publication, our Platforms and any information or other material contained in them are made available on the basis that you accept it on an ‘as-is’ and ‘as available’ basis.

    9.4 By using our Platforms, you expressly do so at your own risk.

    9.5 We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
  6. OTHER PROVISIONS

    10.1 If individual provisions of these Terms are or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. Any invalid or unenforceable provision shall be replaced by a valid and enforceable provision that achieves, as closely as possible, the economic objective originally intended by the parties. The same applies if the Terms prove to be incomplete.

    10.2 Our Platforms are accessed by users around the world in multiple languages. However, we cannot guarantee 100% accuracy in translation, especially regarding legal content. In the event of any discrepancy between a translated version and the English version of these Terms, the English version prevails. The most up-to-date English version of these Terms is available on the Taahirah website.

    10.3 No one other than us or you has any right to enforce any of these Terms.
  7. JURISDICTION AND APPLICABLE LAW

    11.1 These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

    11.2 The courts of England and Wales will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Platforms, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
  8. CONTACT

    We welcome your feedback regarding our Platforms. If you have any complaints, comments, or questions, concerning these Terms or our Platforms please contact us by email at contact@taahirah.health.